Dear All
Please find attached information about a new course set to run in May,
these workshops and mentoring support are all about helping you look
at the sales and marketing strategies that are already working for
businesses in retail, and helping you establish a sales and marketing
plan that works for your business and customer groups.
Many of you will already know how helpful Peter Coopers time is, this
programme will allow you to benefit from a series of mentor visits
lasting for a six month period, where Peter or another area specialist
will help you implement your marketing plan into your shop.
Its a fantastic opportunity for those in retail in Cornwall, if you
want to get involved, or want more information, please feel free to
get in touch with jclake@cornwall-learning-partnership.org or give me
a call on 0773 777 2181. Alternatively if you would like to speak to
the course tutor, you can find Peter on info@artysmith2.com or 01929
427523.
In addition to this, some of you might have heard of the 'you are the
difference' programme. Its all about customer service and putting the
customer first. There is a great extract from Alf Dunbar's
presentation on his website if you want to take a look. Alf travels
all over the world delivering this programme and I am lucky enough to
have managed to get him to come to Cornwall in May. As an addition to
the above programme Alf will be running a workshop (date to be
confirmed) for 30 people. If you are also interested in attending this
workshop please let me know as soon as possible. Depending on the
geographical spread of those wanting to attend I am open to ideas
about venues!! In the mean time check out www.youarethedifference.co.uk
Please feel free to send this email to anyone I may have forgotten!
I think thats all for now.
Jo Lake Cornwall Retail Skills
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